SHIPPING

FREE UK STANDARD DELIVERY

We offer free standard delivery on all UK orders. Orders are shipped and delivered by Royal Mail or DPD on business days Monday through Friday, excluding bank holidays and weekends. We endeavour to deliver UK orders within 3 working days.

If you have any queries regarding delivery please contact Customer Services at info@sammcknight.com

Please note Samples are not available to purchase individually

INTERNATIONAL

We deliver to: Austria, Belgium, Bulgaria, Hungary, France, Georgia, Germany,  Greece, Ireland, Netherlands, Poland, Portugal, Sweden. Email info@sammcknight.com if you are in Europe and want to check if we deliver to you.

We can only deliver non-aerosol products (everything excluding Cool Girl, Lazy Girl, Modern Hairspray, Easy Up Do) to the US and Canada

Orders are shipping express UPS to the US and Canada, and DPD to Europe. Shipping charge from £5.

All deliveries require a signature. If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a card to arrange a re-delivery at a suitable time. Cards can only be left where there is access to a secure post box, therefore some deliveries to apartment buildings and shared accommodation will not receive delivery cards as a matter of security.

We are unable to redirect orders once they have been dispatched. If delivery proves impossible on 2 or more occasions, we may need to cancel your order and deduct the original delivery charges from the refund. We will attempt to contact you to arrange for a new order to be placed.

To find out how to collect a missed delivery, go to https://personal.help.royalmail.com/app/answers/detail/a_id/146

If you have any queries regarding delivery please contact Customer Services at info@sammcknight.com