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Shipping policy

 

SHIPPING

Please note that all our orders are packed and shipped promptly, therefore in most cases, we are unable to change delivery addresses once an order has been placed. Please contact support at info@sammcknight.com to make an enquiry and we will do our best to provide assistance.

FREE UK STANDARD DELIVERY ON ALL ORDERS; ORDER BY 4PM FOR NEXT DAY DELIVERY FROM £2.50

We offer free standard delivery on all UK orders. Orders are shipped and delivered by Evri on business days Monday through Friday, excluding bank holidays and weekends. We endeavour to deliver UK orders within 3 working days.

For purchases made before 4pm, UK Next Day Delivery for the following business day is available for £2.50. Restrictions apply.*

Orders with multiple products are packaged and shipped together. If one or more of your items is only available to 'pre-order', please consider making separate purchases to receive the available products as soon as possible.

If you have any queries regarding delivery please contact Customer Services at info@sammcknight.com

Please note that Samples are not available to purchase individually.

*Some products including our aerosols may have a separate delivery fee automatically added to your order. If you think this has happened to your order, please contact our customer service at info@sammcknight.com and we will provide assistance.


INTERNATIONAL ORDERS

We deliver to: Belgium, Bulgaria, Hungary, France, Georgia, Germany, Greece, Ireland, Netherlands, Poland, Portugal, Sweden. Email info@sammcknight.com if you are in Europe and want to check if we deliver to you.

We can only deliver non-aerosol products (everything excluding Cool Girl, Lazy Girl, Modern Hairspray, Easy Up Do) to Canada. Please note the customer is responsible for duties and taxes.

Orders are shipping express UPS to Canada, and DPD to Europe. Shipping charge from £5.

Unfortunately we’re temporarily pausing U.S. orders & shipping. We work with Violet Grey to offer a limited selection of our range; or with Selfridges who deliver to the US for a $35 fee.

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Cool Girl Barely There Texture Mist Mini
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Happy Endings Nourishing Balm Sample
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Deeper Love Intense Treatment Mask Sample
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Cool Girl Volume Conditioner Sample
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Rich Cleanse Nourishing Shampoo Sample
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