If for any reason you're dissatisfied with your purchase, please contact email@example.com we welcome your feedback. We will exchange or refund your purchase by the original payment method if it is returned in a re-saleable condition within 28 days, when you present a receipt from sammcknight.com. Promotional gifts received with the original products must also be returned. Items presented that are opened and/or without a receipt cannot be returned. Please contact us at firstname.lastname@example.org and we will provide instructions for making returns.