Terms of Sale Online
This is an important section of the website explaining the terms and conditions you are agreeing to when you shop from the sammcknight.com website (the 'Website'). Please check that these terms and conditions of sale ('Sales Terms') contain everything which you want and nothing that you are not willing to agree to.
1.1 The supplier of the goods is Hair by Sam McKnight Company Address: 87 Hewell Rd, Barnt Green, Birmingham, B45 8N, a company registered in England and Wales with registered address is Company registration No: 9838771. Our VAT registration number is GB 226919780.
1.2 If you buy goods on our site you agree to be legally bound by this contract.
1.3 This contract is only available in English. No other languages will apply to this contract.
1.5 These documents form part of this contract as though set out in full here.
3. Information Collected
3.1 We collect personal information from you in various ways, for example if you: 1) sign up to our email mailing list; 2) purchase items from our Website; or 3) contact us with a comment, question or complaint.
3.2 This may include, for example, your name, date of birth, email address, postal address, telephone number, whether you are male or female[, credit card or other payment details] and your product preferences.
3.4 If you choose not to provide Personal Data, we may not be able to comply with a request for information or services.
4. Personal Data Relating to Third Parties
4.1 Please ensure that any Personal Data you supply to us which relates to third parties is provided to us with their consent and knowledge of our proposed use of their Personal Data.
5. How We Store and Use Your Personal Data
5.2 We may use your Personal Data for the following purposes:
a) Transactional purposes: when you purchase goods from our Website, we use your Personal Data to process your order, deliver the goods to their proper location, process payments and communicate with you about the status of your order.
b) Administrative purposes: when you contact us with a comment, question or complaint you may be asked for Personal Data which we will then use to verify your identity and to help us promptly answer your question or respond to your comment or complaint.
c) Marketing communications: Where you have expressly consented to us doing so in accordance with applicable law, we may contact you for marketing purposes electronically (e.g. email, MMS, SMS or through social media) or by telephone. We may also contact you by post from time to time, unless you have told us that you do not want to receive these communications. When we send marketing communications to you by email, you will be given an opportunity to unsubscribe from such communications. You may also opt out of receiving marketing communications from us at any time by informing us at the following email address: email@example.com.
d) Marketing analysis: we may use your Personal Data for the legitimate interest of internal marketing analysis. For example, we may analyse your product preferences in order to tailor our email messages. We also may use your feedback, suggestions and comments (in an anonymised form) to assess and/or improve our products and Website.
We may use your Personal Data for other purposes that you expressly consent to from time to time.
6. Legal Obligations
6.1 We collect and process your Personal Data in accordance with applicable laws that regulate data protection and privacy. This includes, without limitation, national laws implementing the EU Data Protection Directive (95/46/EC) and from 25 May 2018 the EU General Data Protection Regulation (2016/679).
7. Disclosing to third parties
7.1 We will not disclose Personal Data to third parties without you knowing about it. The exceptions are:
a) where we are legally required to do so or where we need assistance of third parties data processors, acting under our instructions, who we may need to assist us - for example in dealing with a request you make and securely storing your Personal Data, or to conduct anti-fraud or money-laundering checks; and
b) where we may provide your Personal Data to a third party in the process of purchasing our company or business.
8. International Transfers
9. Retention period
9.1 We will retain certain Personal Data in respect of financial transactions for as long as the law requires us to for tax or accounting purposes (which may be up to 6 years after a particular financial transaction). In respect of the holding of Personal Data for direct marketing purposes, we will retain this in line with applicable law and guidance of competent regulatory authorities in the UK or other relevant territory. We will delete Personal Data that is no longer needed by Sam McKnight or will mark your data as 'do not contact' if you tell us you do not wish to be contacted in the future.
10. Security to Protect Personal Data
10.1 We employ appropriate technical and organisational security measures to protect your Personal Data from being accessed by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We also endeavour to take all reasonable steps to protect Personal Data from external threats. However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of data (including Personal Data) disclosed or transmitted over public networks.
11. Your rights
11.1 In accordance with your legal rights under applicable law, you can request information about the Personal Data that we hold about you, what we use that Personal Data for and who it may be disclosed to.
11.2 You can also request that we: a) correct Personal Data that we hold about you which is inaccurate or incomplete; b) erase your Personal Data without undue delay; c) no longer use your Personal Data for marketing purposes (please see 'Marketing Communications' section of paragraph 5 above); or d) transfer your Personal Data to another organisation.
11.3 All of these requests may be forwarded on to a third party provider who is involved in the processing of your Personal Data.
11.4 If you would like to exercise any of the rights set out above, please write to our data protection contact at the email address in the ‘Contact’ section below. Where applicable law allows, we may request a fee to cover our administrative expenses in responding and may also require further information to verify your identity or locate the specific information you seek before we can respond in full.
11.5 If you are not satisfied with our response or believe we are processing your Personal Data other than in accordance with applicable law you can complain to the Information Commissioner's Office (ICO) in the United Kingdom.
13.1 If you have further queries or requests relating to how we use Personal Data please contact our data protection contact at firstname.lastname@example.org, or by post at our registered office at Sam McKnight [ ].
1.1 Welcome to the Hair by Sam McKnight website.
1.2 The sammcknight.com website (the 'Website') is operated by Hair by Sam McKnight [ ], a company registered in England and Wales with registered address is 87 Hewell Rd, Barnt Green, Birmingham, B45 8NL and company registration number: 9838771. Our VAT registration number is GB 226919780
1.4 Please note that the sale of products or services on the Website will be governed by our Terms of Sale Online [hyperlinked to Terms of Sale Online webpage].
2. Using the Website
2.1 The Website is for your personal and non-commerical use only.
2.2 You agree that you are solely responsible for: a) All costs and expenses you may incur in relation to your use of the Website; and b) Keeping your password and other account details confidential.
2.3 The Website is intended for use only by those who can access it from within the UK. If you choose to access the Website from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
2.4 We seek to make the Website as accessible as possible. If you have any difficulties using the Website, please contact us at email@example.com.
3. Intellectual Property
3.3 The trade marks, logos, and service marks displayed on the Website (collectively, the 'Trade Marks') are the registered and unregistered marks of Hair by Sam McKnight. Other Trade Marks may also be used on this Website.
3.4 It is strictly prohibited to use, reproduce, duplicate, copy, sell, resell, modify, or otherwise exploit, in whole or in part, the Content, the Trade Marks on the Website, or any other part of the Website for any purpose without our prior written consent.
4. Your Account
4.2 If your personal information changes then please notify us immediately by contacting us.
4.3 You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account.
4.4 You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately.
4.5 If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered.
4.6 Your account can be cancelled at any time by contacting Customer Services at firstname.lastname@example.org.
5.1 While we try to make sure that the Website is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable ('Unwanted Submissions'). While we value your feedback, you agree not to submit any Unwanted Submissions.
5.2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Website to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
6. Accuracy of information and availability of the Website
6.1 While we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on this Website is at your own risk.
6.2 We may suspend or terminate operation of the Website at any time as we see fit.
6.3 You may have certain legal rights when using the Website (such as if the Terms of Sale Online apply to you). These are also known as ‘statutory rights’ as they are derived from laws such as the Consumer Rights Act 2015. A summary of your key rights is set out at the end of the Terms of Sale Online.
6.4 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
6.5 While we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times nor do we promise the uninterrupted use by you of the Website.
7. Third Party Links
7.1 Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of any third party website operator or referenced content, products or services.
7.2 We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them.
7.3 Your use of a third party site will be governed by the terms and conditions of that third party site. You should carefully review the terms and conditions and privacy policies of all third party website that you visit.
8. Limitation on our liability
9. Events beyond our control
10. Rights of third parties
12.1 We will try to resolve any disputes with you quickly and efficiently.
12.2 If you are unhappy with us please contact us as soon as possible by emailing email@example.com.